Possible Questions for the Phone Interview
This is the document I made for myself. There are special questions that they will ask depending on what your preferences are so make sure you do more research to get ready.
· Hello this is ___(your name)____
· Why do you want to do the program
· How will the program benefit you in the future?
· How would you handle someone that didnt speak english
· How would you handle a little girl that was shy about getting her hair done?
· Are you planning on auditioning?
· Are you comfortable handling money
· Job skills
· How the jobs you have had will help you in that role
· Have you ever lived with a room mate
· What roles do you think would help you the most professionally (very important)
· Favorite job that you have done/workied
· tell about your busiest day at work
· would you rather work in a Team o by yourself?
· How would you handle an Emergency
· If goofy had to go back stage what would you tell guests? (for character attendant)
· Why do you want to work with the BBB? (For BBB)
· How would you coworkers describe you in three words?
· How would you handle a roommate disagreement?
· How would you handle a room mate that was stealing food?
· What would you do to make someones day Magical?
· Any stories at WDW that have made your trip magical
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Role Descriptions
What each role requires
Character Performer
-being best friedns with Disney character(s)
- working in hot costumes
- being able to communicate nonverbally
-signing autographs
-parade
-HIEGHT MATTERS!
-must go to audition
Boutique/Pirate League
-Being fairy godmother or Pirate
-children of all ages
-applying makeup, nails, facial art
-Calming children
-Fast-paced
-standing for long times
Merchandise
-Selling things
-stocking
-working as a team
-standing for long times
-indoor and outdoor
Photo pass
-Assisting Guests
-operating Nikon….
-talking to guests
-carrying camera for long time
-working with character attendants and characters
-answering guest questions
-working different locations
-standing for long times
-working outside
Role Hopper
-Quick Service
-Merchandise
-Attractions
-custodial
-Main entrance
Attractions
-working rides
-Convention guide at Downtown Disney
-Operating ride systems
-Parade control
-standing for long times
-outside
Quick Service
-taking orders
-preparing food
-handling money
-cleaning tables and kitchen
-heavy lifting
-working as a team
-standing for long times
Full Service Food
-Greeting guests
-seating charts
-handling money
-rolling silverware
-light cleaning
-standing for ling times
Custodial
-High guest interaction
-cleaning
-bussing tables
-sweeping and mopping
-providing information
-standing for long times
-outside
Vacation Planner
-selling tickets
-knowledge of Disney World
-handling money
-Parade control
-standing for long times
-outside
Costuming
-Issuing costumes
-operating laundry machine
-standing for long times
-no guest interactions
Character Attendant
-knowing show schedules
-audience control
-safety of character
-standing for long times
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Things I would be best at and why?
List of 6 top picks IN ORDER with reasons why you would be good in each
Ex.
Merchandising
-Guest interaction
-always busy
-variety
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Disney Look
They will ask if you are in Disney look.
If not put reason like: I have purple hair but it will be washed out by the end of the month
If you don't know what Disney Look is.... Google it. It will be your dress code for the entire time you live in orlando
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Are you taking College courses?
This IS the college program but you do not have to take classes while you are there although I take one online class so I can stay enrolled in my school
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Questions for Interviewer
The Interviewers like when you ask them questions. One of my friends stayed on the phone an extra 20 minuters becasue she was laking disney with her person.
What is your favorite part about working for Disney
How did you get involved with disney
When could I expect to hear if I am excepted or not? I'll answer this one for you. In the past it's been about 2 or 3 weeks after you phone interveiw :)
Thank you for talking with me :D (manners are Important!)
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Things to remember
· Interviewers name____________________________ (very important!)
· Smiling helps!
· Make sure you address your interviewer by name any chance you can
· Don’t stare at your notes
· Think about all of you answers in depth but only put “cliff notes” so you aren’t READING directly off your notes
· Avoid “Ummm” and “Uh”
· Don’t worry about being too professional. They are look for people that are fun loving and enjoy talking to people
· Talk as much as possible but don’t mubble on and on
· RELAX
-Don't go Disney Crazy! there is a line between loving Disney and being a crazy person. even if you are Crazy Disney person (like me) toning it down two notches may be a good thing.